Date of update of this Privacy Policy: 30/07/2020 

Identity of the data controller: Ana Chico Candial

Registered address: Residencial Paraíso 9. 50008 Zaragoza

Contact e-mail:


Telephone: 623 305 171

In compliance with the provisions of Organic Law 3/18, of 5 December, on the Protection of Personal Data and guarantee of digital rights, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, Dr. Ángel Bueno Gracia – SOS Lyme Foundation, (hereinafter, The Foundation), owner of the website: (hereinafter, the website), establishes the following Privacy Policy, which it will follow in the processing of personal data. This policy is understood, in any case, without prejudice to the provisions of the corresponding Legal Notice.

By the mere fact of visiting the Website, the company does not record any personal data in any database; however, certain non-personal information is collected on the servers that provide hosting services to THE FOUNDATION. This information includes data relating to the IP address from which the website is accessed.

The user is responsible for providing all data correctly. THE FOUNDATION accepts no responsibility for service failures resulting from incorrect or false data.

It is necessary to provide personal data considered obligatory in some contact forms. Also to accept the corresponding Privacy Policy and the corresponding Legal Notice.

The user consents to the Privacy Policy of the portal with the following Conditions:


The information that may be requested from users of this website through contact forms, the data included in possible comments on the corporate pages of social networks linked or not linked, but is responsibility of THE FOUNDATION, the personal data that the user enters in the sections provided, or those provided by other means or channels of communication provided (for example, email or private sections) are under the responsibility of THE FOUNDATION. Based at Residencial Paraíso 9. 50008 Zaragoza.


THE FOUNDATION will use the data provided by the USER in the consultation forms or those provided by e-mail or those included through the other channels exclusively for the processing of the consultation requested and the specific management requested, if applicable.

If the USER enters their data in any form relating to the “contact” section or sends us an email, the Holder informs us that they will form part of a database owned by the entity itself. The purpose of this record is the specific management that the interested party has requested.

If the USER consents by ticking the corresponding boxes on the registration forms to receive the newsletter from THE FOUNDATION. THE FOUNDATION hereby informs that the data will form part of a database owned by THE FOUNDATION, the purpose of which is to send out THE FOUNDATION’s newsletter.

The USER consents to the processing of his/her data for the purposes described above. Without prejudice to the right to revoke said consent by sending an e-mail to the address: ““. Identifying him/her as a USER of the WEBSITE and specifying his/her request or, where appropriate, by ticking the box provided for this purpose on the form itself.


The treatment for the data processing is based on the execution of a subscribed contract between you and the FOUNDATION for the provision of the requested service. The consent is granted through the forms available on the website. 


The provided personal data will be kept in the necessary period to manage your consultation, suggestion, complaint, or claim. Also for the requested service provision or the development of the contractual relationship established between you and the FOUNDATION.

Once it is ended, the personal data will be kept in the corresponding period to comply with the legal obligation during the period that a judge or tribunal may require.

In the case of subscriptions to electronic newsletters, the data will be processed for as long as you do not revoke your consent or object to the processing.

The sending of CVs will be processed for two years unless you revoke your consent or object to the processing.


The information will be managed by the authorised FOUNDATION staff.

The collected personal data through the different forms or email, postal, or phone, will not be transferred or communicated to third parties, except where necessary for the development, control, and compliance of the purposes expressed in the provided by Law, also in specific cases will only be informed to the USER.

In the case of corporate cases that the FOUNDATION maintains in different social networks linked to the present website, the data can be treated in other privacy policies (concretely, the correspondence between different entities owning the social networks). 

The official profiles in the social networks linked to this Website have been created to better publish our activity and create an alternative channel with the interested persons on our entity and the services we offer.


The data subject may, in any case, exercise the rights to which he/she is entitled, in accordance by the RGPD (General Data Protection Regulation), which are:

  • The right to request access to personal data relating to the data subject.
  • The right to request its rectification or erasure.
  • The right to request the restriction of their processing.
  • The right to object to the processing.
  • The right to data portability.

The USER must specify which of these rights asks that is satisfying and at the same time must be accompanied by a NINO photocopy or equivalent accreditation document. In case acts through a legal or volunteer representative, should provide the document that demonstrates representation and an identification document.

The interested can exercise these rights through a request accompanied by a NINO photocopy specifying which of these rights needs to be satisfied, submitted to  C/General López Pozas 5, 28036, Madrid, Spain or the email address: “” 

Likewise, if you consider that your right to the protection of personal data has been infringed, you may complain to the Spanish Data Protection Agency (


The obligatory information on each form will be identified as such on the form itself.

Refusal to provide this information will prevent the service requested by the USER from being provided.


The USER guarantees that it is over 14 years old and that the provided information is exact and true.

The USER is compromised to inform the FOUNDATION of any modification that the provided information suffers through the email address: “”. Being identified as USER of the WEBSITE and concretely the information that must be modified. 

Likewise, the USER is committed to keep the keys and identification codes and inform the FOUNDATION in case of loss, subtraction, or unauthorized access.

If the communication isn´t produced, the FOUNDATION will be absolved of any responsibility derived from the misuse of not authorized third parties of such passwords and identification codes.


If the USER facilitates the third parties´ data with any finality, guarantees to have informed previously the affected and have obtained the consent for the data communication to the FOUNDATION.

The USER guarantees of the affected over 14 years old and that the provided information is exact and true.

The FOUNDATION will contrast the affected consents through a first email with no commercial content asking for the consent verification granted in name by the USER.

In the event of liability arising from a breach of these conditions by the USER, the USER shall be liable for the consequences of such breach.

Cookies and tracking files policy

In addition to those cookies strictly necessary for web browsing, such as session cookies. The website may use its own and third-party analytical and advertising cookies (Google Analytics services), which allow information to be stored in the user’s browser, retrieved on subsequent visits.

Google Analytics services are used to measure and analyse visits to the website. The data obtained will be processed by Google by the Google Analytics privacy policy.

Therefore, the exercise of any right related to Google cookies must be communicated directly to those responsible for this website, as indicated in this privacy policy.

Cookies will not be installed on your computer until you express your willingness to accept cookies.

Acceptance of the use of Cookies and IP address tracking files allows THE FOUNDATION to collect data for statistical purposes, such as: the date of first visit, the number of times visited, date of the last visit, URL, and domain from which it originates, browser used and screen resolution.

In any case, the USER may prevent the installation of cookies or delete those that have already been installed, through the configuration of their browser, as well as through the use of specific applications. However, THE FOUNDATION accepts no responsibility if the deactivation of these cookies impedes the proper functioning of the website. The information obtained is completely anonymous, and under no circumstances can it be associated with a specific, identified user.

These are the instructions for configuring cookies in the main browsers:

Chrome: Settings -> Show advanced options -> Privacy -> Content settings.

For more information, you can consult Google support or the browser’s help.

Firefox: Tools -> Options -> Privacy -> History -> Custom settings.

For more information, you can consult Mozilla support or the browser’s help.

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.

For more information, please consult Microsoft support or browser help.

Safari: Preferences -> Security.

For more information, you can consult Apple support or browser help.

Social networks

The FOUNDATION maintains several pages or profiles in the social networks linked to the present Website. The same will not be responsible for the publication by third parties mentioned in the social networks. The use and data treatment done in the mentioned social networks will be submitted to general conditions or different particular to the current. It is recommended to read it carefully and have conscience and respect for it.

Concerning Facebook, when a user is fan of our page through the button “Like”, authorizes its data are used just through the mentioned social networks with management purposes we use it unically with a fan page purposes and the communications that we maintain bidirectional with our followers with the chat, messages, or other communication media that allow Facebook now and in the future. However, the processing will be subjected to privacy policies of these social networks and that the USER can consult in the following link: “”. 

We would also like to inform you that when a user becomes a fan, the news we publish will also appear on their wall. If they make comments on our wall, both their comments and the name of their profile and, where appropriate, the photograph they have on it, will be accessible to other fans.

In any case, it is the user’s responsibility how they use the social network.

We will not use the personal data of users for purposes other than those indicated in the preceding paragraphs, or to send them information through an environment other than the social network.

About the rights of access, rectification, cancellation, deletion, portability, and oblivion, which are recognised in the legislation, we can only act by the possibilities that Facebook allows for this purpose, and you should contact them if the USERS wish to exercise any right of this type. However, they can unsubscribe from our page at any time, ceasing to be a fan by clicking on the “I do not like” button so that we would no longer have access to their data, although Facebook may keep the comments they have previously made on our wall.

Concerning Twitter, when a USER follows us by clicking on the “follow” button, we will have access to the information of the people who follow us, specifically, the user name, photograph (if the user has put a photograph on their profile), and comments or “Tweets” are written, as well as the rest of the information they have published on their profile, such as users they follow and their followers, even if we do not use this information.

Particularly, the information that the user gives in his or her “biography” may be accessible by us.

As with the previous platform, it is the user’s responsibility how they use the social network.

We only use the data of users who follow us on Twitter to manage and respond to the “Tweets” or messages we exchange with them.

You can consult Twitter’s privacy policy at the following link: “”.

Emails sent by the FOUNDATION  

In the case of emails sent by the FOUNDATION inside the contractual relationship united to the same, we inform you that the provided information in the mentioned email or attached files can be confidential. Accessing or disclosing the content of an email is a criminal offense under Article 197 of the Penal Code.

If you are not the intended recipient, we inform you that any use, distribution, disclosure, or reproduction of this information is prohibited without the express permission or authorisation of the legitimate recipient, by current legislation.

Please inform us immediately by this same means or by telephone and proceed to its destruction.

E-mail does not guarantee the confidentiality of the messages transmitted, nor their integrity or correct reception. 

Security measures

THE FOUNDATION has adopted the necessary technical and organisational measures to guarantee the security of personal data and prevent its alteration, loss, processing, or unauthorised access, taking into account the state of technology, the nature of the data stored, and the risks to which it is exposed, whether from human action or the natural physical environment.

However, the USER must be aware that security measures on the Internet are not impregnable.